Shipping policy

Thank you for shopping with FitAsana Hub. This Shipping Policy explains how and when we process and deliver your orders.

 

Order processing

Orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped. Orders placed on weekends or public holidays are processed on the next business day.

 

Shipping rates

We offer free shipping on all orders. There are no additional shipping charges at checkout.

 

International shipping and delivery estimates

We ship internationally. Orders are typically delivered within approximately 10 business days after dispatch, depending on your location and local customs processing. Please note that delivery times are estimates and are not guaranteed. Any customs duties, taxes, or import fees charged by the destination country are the responsibility of the customer.

 

Shipment tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number, where available. Please allow time for the tracking information to become active.

 

Delays

Occasionally, shipments may be delayed due to factors outside our control, such as carrier delays, customs processing, weather, or high order volumes. We appreciate your patience and will do our best to keep you informed.

 

Damaged or lost items

If your order arrives damaged, or does not arrive, please contact us at support@fitasanahub.com so we can help resolve the issue.

 

Questions

If you have any questions about your shipment, please reach out to us at support@fitasanahub.com.